Free waste guide

DEFRA receipt errors, explained

When DEFRA's Receipt of Waste service refuses a receipt, it sends back a short message. Find yours below to see what it means and how to fix the receipt.

These are the messages for the checks a receipt most often fails: the carrier, the vehicle, the waste code, the consignment note code and the receiving site's permit number. Each page gives the message as DEFRA sends it, so you can search for the exact words.

A message may start with the name of the field, between double marks, such as "carrier.registrationNumber". The rest of the text is the same for every receipt. A number in square brackets, such as [0], is the position of the item in the list, so it can read [1] or [4] on yours.

The messages

Sources

The message wording and the formats listed come from DEFRA's validator code, version 1.18.0, published under the Open Government Licence v3.0. The causes and fixes are our reading of its rules.

New to a term? The glossary explains POPs, HP codes, duty of care and the rest in plain English.

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Start on the free plan

CarrierNote is on the GOV.UK software provider list, connected to DEFRA's Digital Waste Tracking service. Receiving sites are in scope from October 2026 and carriers from October 2027, and you can be recording to DEFRA's standard from your first load, whenever you start.